Returns & refunds

Synchrony is downloadable software. Because licences are delivered digitally, refunds are generally not available once the licence has been activated.

However, if you experience a genuine technical issue preventing the software from functioning as intended, please contact us. We will work with you to resolve the problem. If a solution cannot be found, we will review refund requests on a case-by-case basis

Please contact us within 30 days of purchase if you believe a refund is required.

For assistance, contact us.

Free trial

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You’ll be taken to Moonbase to download. The trial starts when you open Synchrony.